Privacy Policy

Last updated: October 2025

1. Introduction

Progress Staffing Solutions (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website https://progress-staffing.co.uk/, contact us, or engage with our recruitment and staffing services.

We act as a Data Controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Progress Staffing Solutions
Registered Address: Second Exhibition Ave, Marston Green, Birmingham B40 1PJ
Email: operations@progress-staffing.co.uk
Telephone: 07887 948 841

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.

3. The Data We Collect

We may collect and process the following types of personal data:

a. Personal Identification Data

Full name
Date of birth
Contact details (address, telephone number, email)

b. Employment Information

CV, employment history, qualifications, skills, and references
National Insurance number
Work eligibility documents (e.g. passport, visa, proof of right to work)

c. Client Information

Company name, contact person, job title, and business contact details

d. Technical Data

IP address, browser type, operating system, and website usage data collected through cookies or analytics tools

e. Financial Data

Bank details (where necessary for payment processing)

We only collect data that is necessary to provide our services and fulfil our legal obligations.

4. How We Use Your Data

We use your personal data to:

Provide recruitment, staffing, and employment services
Match candidates with suitable job opportunities
Communicate with you about vacancies, interviews, and placements
Manage client relationships and fulfil contractual obligations
Maintain business records and comply with legal requirements
Improve our services and website experience

We will only use your personal information where we have a lawful basis to do so, such as consent, contractual necessity, or legal obligation.

5. Lawful Basis for Processing

We rely on one or more of the following legal bases:

Consent – where you have agreed to us processing your data (e.g., submitting your CV or applying for a job).
Contract – where processing is necessary for the performance of a contract with you or your employer.
Legal Obligation – to comply with UK law or regulatory requirements.
Legitimate Interests – to operate and improve our business services.

6. How We Store and Protect Your Data

Your personal data is securely stored in password-protected systems and encrypted databases. We implement appropriate technical and organisational measures to prevent unauthorised access, alteration, disclosure, or destruction of your data.

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

7. Sharing Your Data

We may share your data with trusted third parties where necessary, including:

Potential employers and clients (with your consent)
Background screening providers
Payroll and accounting services
IT service providers (for website hosting and data management)
Legal or regulatory authorities where required by law

We ensure all third parties respect the security of your data and process it only in accordance with our instructions.

8. International Data Transfers

We generally store and process your data within the United Kingdom. If your data needs to be transferred outside the UK (for example, to a client or service provider based overseas), we will ensure it is protected by appropriate safeguards in line with UK GDPR requirements.

9. Your Data Protection Rights

Under UK data protection law, you have the following rights:

Access – to request a copy of your personal data.
Rectification – to correct inaccurate or incomplete information.
Erasure – to request the deletion of your data (“right to be forgotten”).
Restriction – to limit the way we process your data.
Data Portability – to obtain and reuse your data for your own purposes.
Objection – to object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us at operations@progress-staffing.co.uk. We may need to verify your identity before acting on your request.

10. Cookies and Website Analytics

Our website uses cookies to improve your browsing experience and analyse website traffic. Cookies are small text files stored on your device. You can manage or delete cookies through your browser settings.

We may also use third-party analytics tools (such as Google Analytics) to collect anonymous usage data to improve our website.

For full details, please refer to our Cookie Policy (if available).

11. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices. The latest version will always be available on our website with the updated date shown at the top.

13. Complaints

If you are concerned about how we handle your personal data, please contact us first.
If you are not satisfied with our response, you have the right to complain to the supervisory authority:

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk
Telephone: 0303 123 1113

Progress Staffing Solutions
https://progress-staffing.co.uk/
Email: operations@progress-staffing.co.uk
Telephone: 07887 948 841